eevinAI Privacy Policy
Your privacy is important to us. This Privacy Policy explains how eEver Soluções Tecnológicas (hereinafter referred to as "eEver," "we," or "our") collects, uses, shares, and protects the personal information of eevinAI users.
1. Data Controller
eEver Soluções Tecnológicas, based in Portugal, is the entity responsible for processing the personal data collected through eevinAI. For any questions related to this Privacy Policy, you can contact us via our website www.eever.pt or email contato@eever.pt.
2. Data Collected
a) Information Provided by Users
- Name, email, and other data provided during registration.
- Billing information, such as address and payment details.
b) Data Generated by Platform Usage
- Content created using eevinAI tools.
- Technical data, such as IP address, device type, and browser information.
c) Data Required for Support
- Information shared when contacting our support team.
3. Purpose of Data Processing
The data collected is used for:
- Service Delivery: Managing and operating eevinAI, including personalized features.
- Communication: Sending notifications, updates, and relevant information to users.
- Platform Improvement: Analyzing eevinAI usage to optimize user experience.
- Legal Compliance: Ensuring adherence to legal and regulatory obligations.
4. Data Sharing
We do not share your personal data with third parties, except:
- Service Providers: Companies that work with us, such as payment processors or data hosting providers, provided they maintain the same privacy standards.
- Legal Requirements: When necessary to comply with laws, regulations, or requests from competent authorities.
5. Data Retention
Personal data will be stored only for as long as necessary to fulfill the purposes mentioned in this policy or as required by law.
- Account data: Retained as long as the user remains registered with eevinAI.
- Payment data: Stored according to applicable legal requirements.
6. User Rights
Under applicable data protection laws, users have the following rights:
- Access: Request a copy of your personal data.
- Correction: Request the update or correction of incorrect information.
- Erasure: Request the deletion of your data, except where required by law to retain it.
- Portability: Receive your data in a structured and transferable format.
- Objection: Refuse the processing of your data for specific purposes, such as marketing.
You can exercise these rights by contacting us via email at contato@eever.pt.
7. Data Security
We implement appropriate technical and organizational measures to protect data against unauthorized access, loss, or improper disclosure.
8. Cookies and Similar Technologies
eevinAI uses cookies to enhance the user experience and collect analytical data. For more information, please refer to our Cookie Policy.
9. Changes to the Privacy Policy
This Privacy Policy may be updated periodically to reflect legal, technological, or service changes in eevinAI. We recommend reviewing this document regularly.
10. Contact Information
For any questions related to privacy and data protection, you can reach us through the following options:
- Email: contato@eever.pt
- Website: www.eever.pt
- Support Tickets: Use our ticketing system available on the platform.
- Support Chat: Chat in real-time with our team via the integrated support chat on eevinAI.
Using eevinAI implies acceptance of this Privacy Policy. We thank you for your trust.